Select City 23-May-2024

he U.S. Mission Pakistan seeks qualified individuals for the role of Telephone Operator at the U.S. Embassy in Islamabad. The primary responsibility involves managing telephone services for the entire mission, operating the central telephone switchboard, and promptly directing incoming calls to the relevant offices. Additionally, the position entails handling long-distance calls, maintaining call logs, and providing secretarial and protocol services to senior officials during weekends, holidays, and after hours. This role operates on rotating shifts 24/7.

Qualifications include a minimum of two years of experience in handling telephone calls, completion of Secondary School education, and a good understanding of internal office operations and switchboard functions. Proficiency in English and Urdu (speaking, reading, and writing) at Level III is required, and English language skills may be tested. Basic knowledge of MS Office Suite and the ability to update the Embassy telephone database efficiently are also necessary.

Applicants must apply through the Electronic Recruitment Application (ERA) system and provide necessary documents, including educational and experience certificates, as well as a driver's license if applicable. Foreign education requires an equivalency certificate from the Higher Education Commission of Pakistan. The U.S. Mission Pakistan will not cover any travel expenses related to testing, interviews, pre-employment clearances, or relocation.

To apply and find more information, visit the Mission's internet site: https://pk.usembassy.gov/jobs/.